Whilst training is an important aspect in anyone’s development, taking the time to coach and mentor first/second line Managers, allows them to appreciate how their role influences operational performance.
consultana have developed a coaching and mentoring process based around a continuous loop of observation and feedback ,utilising the training modules delivered, and key client data:
The result of the intervention will be a structured ‘day in the life of’, that directly correlates to business aims and goals. The Managers are left fully understanding how their contribution impacts and improves operational performance.
